All orders are shipped standard ground transportation at no charge to the
customer. Grasscloth and More
reserves the right to choose carrier (UPS, FED EX, USPS) at our option.
requiring expedited shipping (overnight, second day, or three day service) will
be charged prevailing freight rate at time of order and charged at time of
placement. Expedited freight is not
refundable under any circumstances.
Please examine your shipment upon receipt.
Contact us within 30 days of shipment with issues regarding your shipment. Grasscloth and More is
not responsible for installation/labor costs.
Our return policy is as follows:
SOLD BY THE YARD: Items sold by the yard are not returnable. Defective material must be reported and
demonstrated within 30 days of shipment. If product is determined to be
defective, it will be credited and replaced by Grasscloth and More.
SOLD BY THE ROLL: All unopened items
sold by the roll are eligible for return, subject to a 30% restocking/handling
charge plus freight. Defective material
must be reported and demonstrated within 30 days of shipment for
credit/replacement. Opened or cut rolls
are not are returnable. If you spot a
defect in an open roll contact us immediately and do not open additional
at 1-844-295-5318 or email us at firstname.lastname@example.org